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Categories

Buying

Shopping with us.

5 articles
Selling Or Trading In?

Selling your bike to us.

8 articles
Orders Delivery & Returns

Placing, tracking and managing your orders with us.

5 articles
Warranty

Your cover with us.

2 articles
International Customers

2 articles
Finance

Frequently asked questions about payments and financing

12 articles

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If I’ve lost the receipt for a bike I bought from you, can I get a duplicate?

Certainly! We retain electronic records of purchases and can provide you with a copy of your receipt if required. If you are also considering selling or trading in your bike in the future, don't hesitate to reach out to us for assistance.

Do you support young riders or sponsor athletes?

We appreciate your passion for racing; however, our current focus does not include support or sponsorship for young riders or athletes. We wish you the best of luck in all your racing endeavors!

What is your policy on negotiating bike sale prices?

When setting the selling price for a bike, we take several factors into account, including current retail prices, our stock levels, demand, and anticipated market shifts. Unfortunately, we cannot always match expectations or previous quotes due to th

What is your returns policy for purchases?

For bikes purchased from us, you are covered by our 2-week return policy. This gives you confidence in your purchase and the option to return the bike if it does not meet your expectations or fit your needs once you have had the opportunity to try it

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