Returns ProcessUpdated 9 months ago

We offer a 14-day return period for all purchases. 

For non-warranty returns, customers cover return shipping and must return items in original condition. Warranty-related defects qualify for full refund including shipping costs. 

Use a tracked, secure courier service for returns. We process all returns within 24 hours of receipt and refund to the original payment method. 

Contact support@cycleexchange.co.uk for return authorization.