Get expert guidance on bike sizing through our size charts, geometry details, and in-store fitting services

We provide detailed bike size charts and can supply full geometry specifications from manufacturers upon request. For the most accurate fit, we encourage you to visit our store where you can test ride the bike.&#xA0;If you&apos;ve had a professional bike fit previously, we can use those measurements to ensure the perfect size.&#xA0;Our experienced team can also provide expert guidance to help you find the right sized bike, even if you haven&apos;t had a formal fitting.

How will I know the bike is going to fit me?

Every bike is thoroughly inspected and serviced by Cytech-certified mechanics, backed by our warranty

Before any bike leaves our shop, it undergoes a comprehensive inspection and service by our Cytech-accredited mechanics. We meticulously examine each frame and replace any worn components to ensure optimal performance.&#xA0;With years of expertise in evaluating used bikes, we guarantee that your purchase will be both safe and mechanically sound. We stand behind our work with a standard 3-month warranty, extending to a full year for premium bikes.&#xA0;Where applicable, we also honor manufacturer warranties.

How do I know the bike I buy will be in good condition?

We accept GBP Sterling, with international cards automatically converting currencies

We exclusively accept British Pounds Sterling (GBP). International customers can easily pay using their local credit or debit cards, with their banks handling the currency conversion automatically.For your convenience, you can view prices in your preferred currency using the selector at the top of our website.

What currencies do you accept?

Yes, we offer test rides with advance notice and provide all necessary equipment

We welcome test rides on most of our bikes - simply contact us or visit the shop to arrange one. With advance notice, we&apos;ll have your chosen bike ready to ride, complete with pedals if needed.&#xA0;We&apos;ll direct you to nearby quiet residential streets where you can safely experience your potential new bike.

Do you do test rides?

We provide ongoing support for all purchases - just reach out with any questions

Our commitment to your cycling experience doesn&apos;t end with your purchase. If you have any questions or concerns after buying your bike, our team is always here to help.&#xA0;Simply contact us, and we&apos;ll be happy to assist.

What if I have a question about the bike once I've bought it?

Cycle Exchange

Buying

How Does Selling To Cycle Exchange Work?

Received A Better Price Elsewhere?

What Is Store Credit?

When Do I Get Paid?

Is The Price Final?

What is part exchange/trade in?

Does my bike need to be cleaned and serviced prior to sending?

Will you price and accept any bike?

How do you price the bikes for sale?

Does my bike have to be in perfect condition to get a quote?

What if I can't bring the bike into the store?

Is the quoted price guaranteed?

How do I get paid when selling to you?

Selling Or Trading In?

Destination Restrictions

Track Your Order

Shipping & Delivery Costs

How We Pack

Returns Process

Orders Delivery & Returns

Warranty Summary

Warranty & Guarantee

Warranty

UK VAT and Import Duties

International Returns

International Customers

How do I choose PaybyFinance?

Who is Novuna?

Who is eligible to apply for online finance?

When do my repayments start?

Are there any arrangement fees or hidden extras for credit?

How do I apply for online finance?

What happens after my finance application is approved?

Will you credit score me and what does this mean?

What type of information do credit reference agencies hold about me?

How do I obtain a copy of my credit information?

If my application is not successful can I reapply?

Can I request delivery to an address other than my home?

Finance

If I’ve lost the receipt for a bike I bought from you, can I get a duplicate?

Do you support young riders or sponsor athletes?

What is your policy on negotiating bike sale prices?

What is your returns policy for purchases?

How do I get a quote for my bike?

Can the trade-in value of my bike change over time?

What should I do if I encounter issues with my bike after purchase?