Trade in your current bike or components for credit towards your next purchase

Our part exchange program allows you to use your existing bike, frameset, or wheelset as credit towards any purchase. This popular option makes upgrading your ride more affordable. Simply provide details of the item you&apos;d like to trade in, and we&apos;ll assess its value. The credit can be used against any in-stock item or at our Partner Stores.

What is part exchange/trade in?

Yes, bikes must arrive clean to avoid additional workshop charges

We require all bikes and products to arrive in a clean condition. Any bikes arriving excessively dirty will incur a cleaning surcharge from our workshop team. This ensures we can properly assess and process your bike efficiently.

Does my bike need to be cleaned and serviced prior to sending?

We primarily accept quality bikes from popular brands, with specific pricing criteria

For trade-ins, we can evaluate most bikes using our established, fair pricing model. Our valuations consider current market prices and enable us to offer reasonable resale prices. For outright purchases, we typically focus on popular brands with original retail prices above &#xA3;1,200.&#xA0;All pricing is based on the bike&apos;s age, specifications, and current market values.

Will you price and accept any bike?

Our pricing considers multiple factors including original cost, age, condition, and market value

Our comprehensive pricing strategy takes into account several key factors: the original retail price, age and model year, current market demand and supply, overall condition, and usage history.&#xA0;We factor in any component wear and tear and continuously monitor prices across all online marketplaces, retailers, shops, and direct distributors to ensure competitive pricing.&#xA0;The second-hand value is directly correlated to the current new price of the bike.

How do you price the bikes for sale?

No, we can quote for bikes with defects if accurately described

We can provide quotes for bikes in various conditions, provided all defects are accurately described. While perfect condition isn&apos;t required, our final quotes are subject to a physical assessment by our mechanics to verify the condition matches the description.

Does my bike have to be in perfect condition to get a quote?

Multiple delivery options available, including collection service and courier arrangements

We offer several convenient options: You can drop off at Cycle Exchange Kingston (address in footer), pack and ship the bike yourself (we&apos;ll help with guidance if needed), or we can arrange collection with our shipping label.&#xA0;For collection services, someone must be present during the pickup day, though specific time slots aren&apos;t available. You&apos;re welcome to arrange your own courier delivery, and in some cases, we can offer a pickup service - just ask for details.

What if I can't bring the bike into the store?

Quotes are subject to mechanical inspection and condition verification

Final prices depend on our mechanical inspection and verification that the bike matches the description provided. Any undisclosed defects or necessary parts replacement will affect the final price.&#xA0;We&apos;ll adjust the quote accordingly if the bike&apos;s condition differs from what was initially described.

Is the quoted price guaranteed?

Payment via direct bank transfer after bike inspection and approval

We process payment through direct bank transfer once your bike has been delivered, inspected, and approved. The transfer is initiated immediately after our final assessment confirms everything is as described.

How do I get paid when selling to you?

Cycle Exchange

Selling Or Trading In?

How will I know the bike is going to fit me?

How do I know the bike I buy will be in good condition?

What currencies do you accept?

Do you do test rides?

What if I have a question about the bike once I've bought it?

Buying